Data Protection Policy – TapWave Media

1. Introduction

This Data Protection Policy explains how TapWave Media collects, processes, stores, and safeguards personal data from users engaging with our mobile gaming applications and related services. We are committed to respecting your privacy and protecting your personal information, ensuring compliance with applicable data protection laws and maintaining the highest possible standards of confidentiality and security. By downloading, installing, or using our mobile games, you agree to the practices outlined in this policy.

2. Data We Collect

To deliver and improve our mobile gaming experience, we may collect the following categories of information:

Personal Identification Data – such as your username, display name, and profile picture.
Account and Contact Data – including email address, account credentials, and authentication tokens.
Device and Technical Data – such as device type, operating system version, unique device identifiers, IP address, and mobile network information.
Gameplay Data – including in-game progress, achievements, purchase history, and preferences.
Usage Data – covering interactions within the game, session duration, crash logs, and performance reports.
Payment Information – processed securely by trusted payment providers for in-app purchases, without storing sensitive card details on our servers.

3. Purpose of Data Processing

Your data is processed for legitimate purposes including:

Providing Core Gaming Services – enabling gameplay, saving progress, and ensuring compatibility with your device.
Improving User Experience – analyzing user behavior to refine game mechanics, balance, and overall engagement.
Account Management – verifying identity, preventing unauthorized access, and handling password resets.
Customer Support – assisting with queries, troubleshooting technical issues, and responding to feedback.
Security and Fraud Prevention – detecting suspicious activity, preventing cheating, and safeguarding user accounts.
Marketing and Communication – sending updates about new features, events, or promotions, only if you have consented.

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

Contractual necessity – to deliver the services you request.
Consent – for marketing communications and optional features.
Legitimate interests – to maintain game security and improve services.
Legal obligations – when data retention is required by applicable laws.

5. Data Retention

We store personal data only as long as necessary to fulfill the purposes stated above. Retention periods may vary depending on account activity, legal requirements, and operational needs. When data is no longer required, it is securely deleted or anonymized.

6. Data Sharing and Disclosure

We do not sell your personal information. Data may be shared with trusted third parties only when necessary for:

Hosting services and cloud storage.
Analytics providers to understand usage trends.
Payment processors for secure transactions.
Law enforcement agencies when legally required.

All third parties are contractually bound to protect your information and process it only for agreed purposes.

7. International Data Transfers

If your data is transferred outside your country of residence, we ensure that it is protected through appropriate safeguards such as contractual clauses and secure encryption.

8. Security Measures

We implement industry-standard security measures to protect your data, including:

Encryption of data in transit and at rest.
Regular vulnerability testing and security audits.
Role-based access control for sensitive data.
Secure authentication protocols for accounts.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data and request a copy.
Correct inaccurate or incomplete information.
Request deletion of your data where applicable.
Restrict or object to data processing in certain situations.
Withdraw consent at any time without affecting previous lawful processing.

To exercise your rights, you may contact our Data Protection Officer at the details provided within the game’s support section.

10. Children’s Privacy

Our mobile games are not intentionally directed at children under the minimum legal age in your country. If we discover that we have unintentionally collected personal information from a child without parental consent, we will promptly delete it.

11. Policy Updates

We may update this Data Protection Policy from time to time to reflect changes in legal requirements, technology, or our operational practices. Significant changes will be communicated through in-app notifications or other appropriate channels.

12. Contact Information

If you have questions or concerns regarding this Data Protection Policy, or wish to exercise your rights, please reach out via the contact details provided in the game’s support menu.