Privacy Policy – TapWave Media

1. Introduction

This Privacy Policy explains how TapWave Media collects, uses, stores, and protects personal and non-personal information when you download, install, access, or use our mobile games and related services (“Services”). We value your privacy and are committed to handling your information responsibly, transparently, and in compliance with applicable data protection laws. By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information: Such as your username, email address, device identifiers, or account login credentials when you create an account or link to a third-party platform.
Gameplay Information: Data on your in-game progress, achievements, leaderboard positions, and usage patterns.
Device and Technical Information: Device model, operating system, language settings, time zone, IP address, app version, and crash reports.
Payment Information: If you make in-app purchases, we may receive transaction details from payment providers but do not store complete payment card information.
Communications: If you contact customer support, we may store your inquiries, feedback, and related correspondence.

3. How We Use Your Information

We use collected information for the following purposes:

To provide, maintain, and improve our games and Services.
To personalize in-game experiences and recommend relevant content.
To process transactions and deliver purchased items.
To detect, prevent, and address fraudulent or unauthorized activity.
To respond to user requests, provide technical support, and handle disputes.
To send important notices, such as service updates or policy changes.
To conduct analytics, track performance, and optimize gameplay balance.

4. Data Storage and Retention

We store your information securely on servers located in jurisdictions that provide adequate data protection standards. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Non-personal, aggregated data may be stored indefinitely for analytical purposes.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

With Service Providers: Such as cloud hosting providers, analytics partners, or payment processors.
For Legal Reasons: If required by law, court order, or government request.
In Case of Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

6. Third-Party Services and Ads

Some of our mobile games integrate third-party services for analytics, advertising, or social media features. These third parties may collect and process data according to their own privacy policies. While we carefully select partners, we do not control their independent data handling practices.

7. Data Protection and Security

We apply technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure server environments, and access controls. However, no system can guarantee absolute security, and we cannot ensure the safety of data transmitted over the internet.

8. Children's Privacy

Our Services are intended for users above the minimum legal age in their jurisdiction. We do not knowingly collect personal information from children without parental consent. If we discover that we have collected such data unintentionally, we will take immediate steps to delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and request a copy of your data.
The right to request corrections to inaccurate information.
The right to request deletion of your data, subject to legal obligations.
The right to object to certain processing activities.
The right to withdraw consent where applicable.

To exercise your rights, please contact us using the details provided in the "Contact Us" section.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through in-game notifications or other appropriate channels.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach our privacy team at the contact information provided within the game settings or official company channels.